At RupTrend, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop with us.

1. Information We Collect

When you shop on our website, we may collect:

  • Personal details such as your name, email, phone number, and address.

  • Payment details when you make a purchase (securely processed through our trusted payment gateways: Bkash, Nagad, Rocket).

  • Order details including product preferences and delivery information.

  • Technical data such as your IP address, browser type, and device used.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders quickly and securely.

  • Communicate with you regarding your purchases, offers, and updates.

  • Improve our website, products, and customer experience.

  • Provide customer support when needed.

  • Ensure secure payments and prevent fraudulent activity.

3. Sharing of Information

  • We do not sell or rent your personal information to third parties.

  • We may share necessary information with trusted partners such as courier services (Steadfast Courier) and payment gateways for order processing.

  • Your data may be shared only when required by law or to protect our legal rights.

4. Cookies & Tracking

Our website uses cookies to enhance your shopping experience. Cookies help us:

  • Remember your preferences.

  • Show personalized offers and recommendations.

  • Analyze website performance to improve usability.

You can choose to disable cookies in your browser settings, but some website features may not function properly.

5. Data Security

We take strict measures to protect your data from unauthorized access, loss, or misuse. All payment transactions are encrypted and processed through secure payment gateways.

6. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion of your account and data.

  • Opt-out of promotional emails anytime.

7. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). RupTrend is not responsible for their privacy practices, so we encourage you to read their policies separately.

8. Changes to Privacy Policy

RupTrend may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about our Privacy Policy or how your data is handled, please contact us:

Email: support@ruptrend.com

Phone: +8801XXXXXXXXX

Address: H-93/3, R-08, Block-C, Niketon, Gulshan-1, Dhaka-1212, Bangladesh.